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A fundamental course on TMFORUM's eTOM OR Business Process Framework for Business/IT Architects & Solution Designers working for global digital service providers - Objective or Goal of this course is to share knowledge required for digital transformations of business & IT landscape of mid-size to large organizations to make their business effective and efficient (which is an obligation for sustaining competition in the post-Covid world)
With this course, you will learn the universal language of Business Process that many thousands of others around the globe are speaking. You will add a new skill while assisting your company systematically to enhance the way it does business.
What problems does it solve?
This Framework defines a process model designed for this industry; its components describe business processes that aim to categorize process elements and business activities in order to implement the different end-to-end workflows such as Assurance, Billing, Fulfillment, etc. On the conceptual level, eTOM has 3 major process areas:
Who should attend this course?
Basic knowledge required on eTOM to start applying for Business Analysis, Process Design or Solution design phase for any Digital transformation project.
"Nilesh is a Digital Enterprise Architect and has almost three decades of hands-on experience in IT consulting, a great relationship with 5C companies, and the connection operating with CXO level executives of clients in the Digital Service Providers Industry. Furthermore, he is also an active contributor to Business and Technology Consortiums like TM-FORUM USA, Blockchain Training alliance USA, Open Group USA, GRAPA USA, Axelos UK, Khan Academy INDIA, OpenStack Cloud US. During the last decade, he expanded further to provide Consulting, Training, and Coaching Services to IT Clients and Communication Service Providers (CSPs) across APAC, Europe, and North American Markets."
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